Privacy Policy

Last updated: 1 July 2026

Labadi Rental ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through this website and when you make a booking, how we use it, and how we handle it in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

When you submit a booking or contact form, we may collect your name, email address, phone number, pick-up/drop-off details and any message you provide. When you use our phone verification feature, we collect your phone number and process a one-time verification code through our SMS provider.

2. How We Use Your Information

We use the information you provide to:

• Process and confirm vehicle hire bookings and enquiries;
• Verify your identity and contact details via SMS;
• Communicate with you about your booking, including by phone, SMS or email;
• Meet our legal, accounting and insurance obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who help us operate this website and process bookings — for example, our email delivery provider and our SMS/phone-verification provider — solely for the purpose of providing our service to you. These providers are only given the information necessary to perform their function.

4. Data Storage & Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. Booking and enquiry details submitted through this website are sent to our team by email for processing.

5. Cookies & Analytics

This website uses Google Analytics/Google tag services to understand how visitors use our site, which uses cookies to collect anonymised usage data. You can control or disable cookies through your browser settings.

6. Access & Correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at info@labadirental.com.au or +61 44 892 2222.

This page is provided as a general summary of our privacy practices and does not constitute legal advice. See also our Terms & Conditions.